Shipping & Returns
Postage and shipping
Postage is not included in the price of the book but is added at cost, only when the order has been weighed and methods of despatch agreed.
Postage overseas:
Unless you request otherwise, we will consolidate your order by economy airmail. Delivery to Europe is normally between 4 - 10 working days, and to countries outside Europe between 10 - 21 working days. In many cases this can reduce postal charges by up to about forty five percent and we have found that most customers prefer this method. However, if a book is required urgently we will be happy to use a priority service. Please contact us if you need more information on postage. Insurance automatically covers all overseas parcels up to the limit of the individual service used. If you should want to increase the insurance cover limits, please contact us prior to dispatch. If you suspect that a book is overdue, please contact us.
Postage UK:
We will send books by the most economical means - either by Royal Mail second-class where the weight allows this and you do not instruct to send First-Class, or by Parcel Force.
Returns:
Items may be returned within seven days of receipt if they are not fully as described, on condition that postal arrangements for return are confirmed with us in advance of return. Items can only be returned within 7 days if they are incorrectly described. As part of our service, if on receipt of your order you think that the condition of the item (s) you have received are not as described, a refund will be made on receipt of the returned item(s), based on the following criteria: We receive notification from you within 2 days of you receiving the order that you wish to return the item (s). The item (s) are returned to us within 7 days from receipt (proof of postage may be required). The item (s) have not been damaged or defaced whilst in your care.
Postage overseas:
Unless you request otherwise, we will consolidate your order by economy airmail. Delivery to Europe is normally between 4 - 10 working days, and to countries outside Europe between 10 - 21 working days. In many cases this can reduce postal charges by up to about forty five percent and we have found that most customers prefer this method. However, if a book is required urgently we will be happy to use a priority service. Please contact us if you need more information on postage. Insurance automatically covers all overseas parcels up to the limit of the individual service used. If you should want to increase the insurance cover limits, please contact us prior to dispatch. If you suspect that a book is overdue, please contact us.
Postage UK:
We will send books by the most economical means - either by Royal Mail second-class where the weight allows this and you do not instruct to send First-Class, or by Parcel Force.
Returns:
Items may be returned within seven days of receipt if they are not fully as described, on condition that postal arrangements for return are confirmed with us in advance of return. Items can only be returned within 7 days if they are incorrectly described. As part of our service, if on receipt of your order you think that the condition of the item (s) you have received are not as described, a refund will be made on receipt of the returned item(s), based on the following criteria: We receive notification from you within 2 days of you receiving the order that you wish to return the item (s). The item (s) are returned to us within 7 days from receipt (proof of postage may be required). The item (s) have not been damaged or defaced whilst in your care.
